Welcome Words by Wendy: Not the Time for Complacency

by Wendy Edie
eCom's Managing Director

As we head into ‘at least’ another 3 weeks of lockdown and start to semi-normalise our situation, this is not the time for complacency.

Many businesses such as ourselves were quick to act and react at the beginning of COVID-19, transitioning to new ways of working, communicating and pivoting to meet demands or lack of. What we must do now is keep challenging this new ‘status quo’.

I may be safe and comfortable in my home, like the rest of my team, but that does not mean we are relaxing on the Company values that keep us competitive.  They are more important than ever and are much more than words on our website. These are the behaviours that will see us not just survive but thrive during times of adversity.

Credibility and Integrity

We conduct ourselves with integrity and honesty as individuals, teams, and as a company. We strive to earn credibility with others, which we believe is essential to long-term personal and business relationships.

“I am looking forward to our upcoming virtual roundtables, keeping the momentum going with our business relationships and partner groups.”

Continuous Improvement and Innovation

We pursue continuous improvement and innovation in our processes, products, and services, and define success as getting the right things done well.

“Innovation is a pillar of all our work. I am looking forward to seeing new exciting product features from my team during this time.”

Respect and Invest

We respect others and invest in the growth of our colleagues, clients, and extended community.

“Our FREE CV19 learning resources are still being well received in the business community, more information on the impact of these will follow in the weeks to come”

Corporate & Personal Responsibility

We go the extra mile, doing whatever it takes to make our customers and employees working lives easier.

“I am supporting the eCom team every way I can, so that they can continue doing what they do best, supporting you.”

Please see eCom’s current statement on COVID:19 and Business Continuity.

Get in touch if there are ways we can make your working life easier with digital learning,

Keep well and keep going,


17th April 2020 


P.S. To see previous Welcome Words by Wendy, please select the links below.


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