The eCom Way: The Cornerstone of Success

Our clients tell us that our interest in their Organisational aims shines through from the very start. We can’t help put our heart and soul into every project we do. That’s the #eComWay.

This is the third in a series of blogs on The eCom Way, by our Managing Director, Wendy Edie. Wendy has 15 years of experience in the eLearning industry and as well as driving the business, she ensures our values are at the heart of everything we do. In this blog series, Wendy explains why we’re different, why we care and why we’d love to work with you.

Mutual respect

As in any partnership, mutual respect is the cornerstone of success.

When we partner with you we respect and invest in your business needs, anticipating what’s needed and when. We consider and respect your time, effort and business aims.  We provide the project governance to make things as easy as possible for you.

Respect is a two-way street though. And to make our partnership work there is some things we need from you…

Communication is crucial

We totally understand you are really busy, we want to work with you and your availability to deliver your project on time.  Project plans we provide fit around working patterns and holidays, as long as we know about them.  Making sure you enjoy any well-earned vacation.

Going all in on your project does mean committing our resources to your aims.  Which also means we do need your commitment to meet agreed payment terms.

A great working relationship

We have the flexibility to set out and agree what suits the project from the very beginning.  Ultimately aiming for a stable basis to maintain the mutual respect of a great working relationship.

We love working with all our clients – and we hope you’ll love working with us too! These people do:

“It’s been a very supportive experience with effective results” - NHS

“In terms of client service the team consistently go the extra mile” - ICAS

“The eCom team has supported us through all stages of the project lifecycle” - IWCF

“I have found the team at eCom very responsive and easy to work with” - Speciality Chemicals Manufacturer

Get in Touch

To begin your eCom journey, Contact Us Online or call 01383 630032.


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