If you’ve visited the office recently, or contacted us by phone, chances are you’ll have spoken to Jane, our receptionist. There’s no doubt Jane has mastered the art of customer service, assisting you and making you feel welcome, whenever you contact eCom.
Some of the great feedback we’ve received includes:
“You just know there’s a really big smile at the other end of the phone”
“What a welcome as you come in, Jane couldn’t do enough for me”
Of course, it’s no great secret that first impressions count. But so does consistency. Whenever, you contact eCom, you’ll always get that same warm welcome. It’s just the #eCom Way. We’re always courteous and respectful, listen to your needs and respond positively, to make sure you’re happy. Because people do business with those they like.
We treat every client as a partner, and work together towards a common goal. “One of the team” is a common phrase for our clients to use about eCom. And our commitment to continuous innovation means you’ll have access to digital learning solutions that are leading-edge and give you a competitive advantage.
If you haven’t experienced the eCom Way yet, then call us on 01383 630032 or Contact Us Online. We’re looking forward to hearing from you.